{"id":15499,"date":"2024-01-11T17:51:13","date_gmt":"2024-01-11T17:51:13","guid":{"rendered":"https:\/\/www.nsm-seating.com\/?page_id=15499"},"modified":"2025-07-01T14:12:22","modified_gmt":"2025-07-01T19:12:22","slug":"medical-supplies","status":"publish","type":"page","link":"https:\/\/www.nsm-seating.com\/medical-supplies\/","title":{"rendered":"Medical Supplies"},"content":{"rendered":"\n

\n\t\t\tMedical Supplies\t<\/h1>\n\t\t\n\t\t\t\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n

\n\t\t\tMedical Supply & Resupply Services\t<\/h2>\n\t

Let us take care of your medical supply needs so you can focus on your health.<\/p>\n\t

Contact us at SuppliesReferral@nsm-seating.com<\/a> or call (844) 292-8887 and let our friendly, knowledgeable Customer Care Team guide you through the process of implementing a customized plan based on your needs.<\/p>\n

\n\t\t\tWhat We Offer\t<\/h2>\n\t

We are committed to our clients’ independence and self-reliance. We offer a wide range of home medical supplies, including incontinence, urological, and enteral. Our dedicated customer care team is trained to guide you through the process and implement a customized medical supplies plan based on your needs.<\/p>\n \n

Enteral<\/p>\n \n

Urological<\/p>\n \n

Incontinence<\/p>\n\t\t\t\t\"IMG_5097\"\n

\n\t\t\tHow It Works\t<\/h2>\n\t\t\t\t\"step1_icon\"\n\t

Step 1<\/p>\n\t

Get in touch by calling us at (844) 292-8887 and let our friendly, knowledgeable Customer Care Team guide you.<\/p>\n\t\t\t\t\"step2_icon\"\n\t

Step 2<\/p>\n\t

We’ll handle the paperwork from start to finish. We accept most major insurance plans.<\/p>\n\t\t\t\t\"step3_icon\"\n\t

Step 3<\/p>\n\t

Your products are delivered directly to your door.<\/p>\n\t\t\t\t\"step4_icon\"\n\t

Step 4<\/p>\n\t

We will contact you monthly to verify what supplies you need to re-order to ensure you never run out.<\/p>\n

\n\t\t\tCustomer Reviews\t<\/h2>\n\t\t\t\t

I switched to National Seating Mobility about 2 months ago, it was the easiest transition I ever made! The customer service is absolutely incredible and they take care of every issue right away! Best choice I ever made! The regional manager has kept in contact with me and continually checks on my supplies for my son to make sure I don’t run out. Make the switch it’s worth it!!<\/h6>

-MK, Albuquerque, NM<\/p>\n\t\t\t\t

NSM deserve no less than five stars. We have been with NSM for 25yrs and they have never let us down. Jeff and Shannon thank you for caring.<\/h6>

-IB, Beaumont, TX<\/p>\n\t\t\t\t

If I could give this company 6 stars I would. They provide me with my ostomy supplies on a monthly basis. They have a real gem of an employee named Kourtney who has been a god send, she is above and beyond communicative, thoughtful, and extremely helpful. It is difficult to find a company locally in Albuquerque that provides ostomy care supplies; Kourtney and National Seating and Mobility changed that for me. I highly recommend anyone needing an ostomy care supplier to utilize them. 6 stars for Kourtney.<\/h6>

-SB, Albuquerque, NM<\/p>\n\t\t\t\t\n<\/a>\n\t\t\t\t\n<\/a>\n

\n\t\t\tFrequently Asked Questions\t<\/h2>\n\t\t\t\t\tHow do I start an order?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

For your first order with us, we will work with you to better understand your needs and what products you are currently using. From there, a complete intake will occur. Once we receive this information, we will contact your doctor to obtain your prescription and all other pertinent documentation required by your insurance. When all the paperwork is received, we will obtain prior authorization if your plan requires it. Once all the paperwork is completed, we can issue your first order if you are ready.<\/p>\n\t\t\t\t\tCan I get a free sample?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Yes! We offer free samples of certain products to our clients. Contact us at (844) 292-8887.<\/p>\n\t\t\t\t\tHow do I receive my monthly order?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

After your initial order, your future orders are handled by our dedicated Resupply team. You will be assigned a dedicated representative who will be reaching out to you ahead of your upcoming order to check to see what you need to get the order on the way before you run low. To make reordering customized to your needs, there are several ways to get your upcoming order reminders via text, email, automated call, or your dedicated customer service representative will reach out to you. Your order will come directly to your residence.<\/p>\n\t\t\t\t\tHow can I track my order?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

If you opt in to our text messages, you will receive all tracking information once your order ships.<\/p>\n\t\t\t\t\tHow often do I need a new prescription?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Each insurance may have different requirements. Typically, paperwork is good for either 6 months or a year. We will automatically renew paperwork for you before it expires, so there is no gap in your service. If you need to make any changes or additions to your prescription, our team will also handle it.<\/p>\n\t\t\t\t\tCan I have my order shipped to a location other than my home?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Yes, you can have an order shipped to an alternate location. However, some health insurance providers have guidelines in place that may affect our ability to fill your order if you are shipping to an alternate location. This information will be noted on your account. Or, your Customer Care Service Representative may alert you to these restrictions when you call in to place your order.<\/p>\n\t\t\t\t\tWhat is an Advance Beneficiary Notification (ABN) and why is it required?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

If you are ordering a product that may or may not be covered by Medicare for your diagnosis, or you are ordering more than what is allowed, Medicare requires that National Seating & Mobility send you an ABN (Advance Beneficiary Notification) to make you aware of costs for which you are responsible, and for which Medicare will most likely not reimburse you for the product. By signing this document, you acknowledge that you are ordering supplies that may or may not be reimbursed through Medicare. You may also use this document to indicate that you will be paying out-of-pocket for supplies that are not covered under Medicare.<\/p>\n\t\t\t\t\tWhat is an Assignment of Benefit (AOB) Form and why is it required?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Your insurance requires us to have a form signed by you giving National Seating & Mobility permission to bill your insurance for your supplies.<\/p>\n\t\t\t\t\tWhat types of products and brands do you offer?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

We currently offer Enteral, Urological, and Incontinence products, and work with all major manufacturers. Please contact our team for further details so we may help work with you to meet your needs.<\/p>\n\t\t\t\t\tWhat number should I call to speak with a National Seating Customer Care Specialist?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

To speak with one of our Customer Care Specialists, please call (844) 292-8887.<\/p>\n\t\t\t\t\tDoes NSM accept my insurance?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

We are contracted with over 2,000 health plans. Please give us a call at (844) 292-8887 to discuss your benefits.<\/p>\n\n","protected":false},"excerpt":{"rendered":"

Medical Supplies Learn More Medical Supply & Resupply Services Let us take care of your medical supply needs so you can focus on your health. Contact us at SuppliesReferral@nsm-seating.com or call (844) 292-8887 and let our friendly, knowledgeable Customer Care Team guide you through the process of implementing a customized plan based on your needs.…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15499","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nNSM \u2014 National Seating & Mobility<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nsm-seating.com\/medical-supplies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NSM \u2014 National Seating & Mobility\" \/>\n<meta property=\"og:description\" content=\"Medical Supplies Learn More Medical Supply & Resupply Services Let us take care of your medical supply needs so you can focus on your health. 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